hotel policies

Introduction

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

You must be at least 12 years of age to use this website. By using this website and by agreeing to these terms and conditions you warrant and represent that you are at least 12 years of age.

This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to our Maison Polanka’s use of cookies in accordance with the terms of Maison Polanka’s privacy policy and cookies policy.

License to use website

Unless otherwise stated, Maison Polanka and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website; or
  • redistribute material from this website except for content specifically and expressly made available for redistribution.

Where content is specifically made available for redistribution, it may only be redistributed anywhere. Content made available for redistribution will be clearly marked.

For more information, see our Copyright Notice.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Maison Polanka’s express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without Maison Polanka’s express written consent.

Restricted access

Access to certain areas of this website is restricted. Maison Polanka reserves the right to restrict access to other areas of this website, or indeed this entire website, at Maison Polanka’s discretion.

If Maison Polanka provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.

Maison Polanka may disable your user ID and password in Maison Polanka’s sole discretion without notice or explanation.

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to Maison Polanka a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Maison Polanka the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or Maison Polanka or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

Maison Polanka reserves the right to edit or remove any material submitted to this website, or stored on Maison Polanka’s servers, or hosted or published upon this website.

Notwithstanding Maison Polanka’s rights under these terms and conditions in relation to user content, Maison Polanka does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No warranties

This website is provided “as is” without any representations or warranties, express or implied. Maison Polanka makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Maison Polanka does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.

Limitations of liability

Maison Polanka will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Maison Polanka has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Maison Polanka’s liability in respect of any:

  • death or personal injury caused by Maison Polanka’s negligence;
  • fraud or fraudulent misrepresentation on the part of Maison Polanka; or
  • matter which it would be illegal or unlawful for Maison Polanka to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, Maison Polanka has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Maison Polanka’s officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Maison Polanka’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Maison Polanka.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify Maison Polanka and undertake to keep Maison Polanka indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Maison Polanka to a third party in settlement of a claim or dispute on the advice of Maison Polanka’s legal advisers) incurred or suffered by Maison Polanka arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to Maison Polanka’s other rights under these terms and conditions, if you breach these terms and conditions in any way, Maison Polanka may take such action as Maison Polanka deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

Maison Polanka may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Assignment

Maison Polanka may transfer, sub-contract or otherwise deal with Maison Polanka’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions, together with our Privacy Policy, Disclaimer, Cookies Policy, and Copyright Notice constitute the entire agreement between you and Maison Polanka in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with the laws of the Kingdom of Cambodia, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of the Kingdom of Cambodia.

Registrations and authorisations

Maison Polanka’s address is Wat Polanka, Siem Reap.

You can contact Maison Polanka by email to info@maisonpolanka.com.com.

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Best Price Guaranteed
Book through our website and get the best price for your stay, guaranteed!

Late Check Out
Check out from your room up to 3 pm instead of 12 pm depending on the room availability

Free Airport or City Pick Up
Our representative will be welcoming you at the airport with an air con car, water and cold towels

Afternoon Tea
Enjoy a cup of tea with home made muffins served by the pool deck by mid afternoon

Complimentary Lunch or Dinner
Savour a Khmer dinner or lunch on arrival if you stay for a minimum of 2 nights.

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